E-commerce, KPIs, and Technologies Curriculum (Shopify-focused)
E-commerce, KPIs, and Technologies Curriculum (Shopify-focused)
Module 1: Introduction to E-commerce (4 hours)
1.1 Understanding E-commerce (2 hours)
Definition and Overview (30 minutes)
- Book: “E-commerce 101: Learn the Secrets of Building a Successful Online Business” by William Drake
- Article: What is E-commerce? by Shopify
- Video: E-commerce Explained by Oberlo
Types of E-commerce Models (30 minutes)
- Article: The 4 Types of E-commerce Business Models by Shopify
- Video: Business Models in E-commerce by Learn eCommerce
E-commerce Platforms (1 hour)
- Article: Shopify vs. WooCommerce vs. Magento vs. BigCommerce by Ecommerce CEO
- Video: Shopify vs WooCommerce vs BigCommerce vs Magento by Web Monkey
1.2 E-commerce Market Trends (2 hours)
Current Market Trends (1 hour)
- Article: E-commerce Trends You Need to Know in 2024 by Shopify
- Video: Top 10 E-commerce Trends by Oberlo
Future Trends and Predictions (1 hour)
- Article: The Future of E-commerce: 2024 Trends by BigCommerce
- Video: Future Trends in E-commerce by CXL
Module 2: Key Performance Indicators (KPIs) in E-commerce (6 hours)
2.1 Introduction to KPIs (1 hour)
What are KPIs? (30 minutes)
- Book: “Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs” by John Doerr
- Article: Key Performance Indicators (KPIs): What They Are & How To Use Them by ClearPoint Strategy
Types of KPIs (30 minutes)
- Article: The Complete Guide to KPIs for E-commerce by Shopify
- Video: Understanding KPIs by Online Learning Initiative
2.2 Essential E-commerce KPIs (3 hours)
Sales and Revenue KPIs (1 hour)
- Article: 9 E-commerce KPIs for Your Online Store by BigCommerce
- Video: E-commerce Metrics: Sales KPIs by Shopify
Customer Behavior KPIs (1 hour)
- Article: Customer Lifetime Value: What It Is & Why It Matters by Shopify
- Video: Measuring Customer Behavior KPIs by Neil Patel
Marketing and Engagement KPIs (1 hour)
- Article: E-commerce Marketing KPIs by WordStream
- Video: Marketing KPIs for E-commerce by Oberlo
2.3 Measuring and Analyzing KPIs (2 hours)
Tools for KPI Measurement (1 hour)
- Article: Top 10 Analytics Tools for E-commerce by Shopify
- Video: How to Use Google Analytics for E-commerce by Shopify
Analyzing KPI Data (1 hour)
- Article: How to Analyze Your E-commerce KPIs by BigCommerce
- Video: KPI Analysis for E-commerce by CXL
Module 3: Technologies in E-commerce (6 hours)
3.1 Shopify Platform and Tools (3 hours)
Introduction to Shopify (1 hour)
- Book: “Shopify for Dummies” by Paul Waddy
- Video: Shopify Tutorial for Beginners by Create a Pro Website
Shopify Payment Gateways and Security (1 hour)
- Article: Payment Gateways for Shopify by Shopify
- Video: Securing Your Shopify Store by Shopify Partners
Shopify Apps and Integrations (1 hour)
- Article: Must-Have Shopify Apps by Shopify
- Video: Top 10 Shopify Apps by Wholesale Ted
3.2 Marketing Technologies (3 hours)
Email Marketing Tools (1 hour)
- Article: Best Email Marketing Apps for Shopify by Shopify
- Video: Email Marketing with Mailchimp for Shopify by Neil Patel
Social Media and Advertising Tools (1 hour)
- Article: How to Use Facebook Ads for Shopify by Shopify
- Video: Running Google Ads for Your Shopify Store by Surfside PPC
SEO and Content Management (1 hour)
- Article: Shopify SEO: The Ultimate Guide by Shopify
- Video: Shopify SEO Tips by Shopify Experts
Module 4: Enterprise Challenges in E-commerce (4 hours)
4.1 Scaling and Growth Challenges (2 hours)
Operational Challenges (1 hour)
- Article: Scaling Your E-commerce Business by Shopify
- Video: Scaling Your Shopify Store by Oberlo
Technical Challenges (1 hour)
- Article: Overcoming Technical Challenges in E-commerce by BigCommerce
- Video: E-commerce Platform Scalability by CXL
4.2 Security and Compliance Challenges (2 hours)
Data Privacy and Security (1 hour)
- Article: GDPR Compliance for Shopify Stores by Shopify
- Video: Ensuring Data Privacy in E-commerce by Neil Patel
Compliance Issues (1 hour)
- Article: E-commerce Compliance: What You Need to Know by BigCommerce
- Video: Navigating E-commerce Compliance by CXL
Module 5: Practical Application and Case Studies (4 hours)
5.1 Real-world Shopify Case Studies (2 hours)
Successful Shopify Stores (1 hour)
- Article: Inspiring Shopify Store Case Studies by Shopify
- Video: Successful Shopify Stores by Wholesale Ted
Lessons Learned from Failures (1 hour)
- Article: E-commerce Failures: What We Can Learn by Entrepreneur
- Video: Learning from E-commerce Failures by Oberlo
5.2 Hands-on Project (2 hours)
Setting up a Simple Shopify Store (1 hour)
- Video: Complete Shopify Store Setup Guide by Shopify
Tracking and Analyzing KPIs (1 hour)
- Video: Shopify Analytics Tutorial by CXL
Assessment and Certification (2 hours)
Final Assessment (1 hour)
- Multiple-choice questions covering all modules
Project Presentation (1 hour)
- Presentation of the hands-on project setup and KPI analysis
Additional Resources
Recommended Reading and Videos
- Book: “E-commerce Evolved” by Tanner Larsson
- Shopify Academy courses: Shopify Academy
Useful Websites and Blogs
Community and Support Groups
This curriculum is designed to provide a comprehensive overview of e-commerce, key performance indicators, and relevant technologies, with a strong focus on Shopify. It balances theoretical knowledge with practical application and addresses enterprise-level challenges.